TalkTalk Broadband Review (Updated June 2026)

Part-Fibre vs Full Fibre

TalkTalk sells both part-fibre and Full Fibre broadband. Part-fibre uses fibre to the street cabinet and copper for the final stretch into your home, while Full Fibre runs fibre all the way to the property. That matters more than the brand name on the box, because it affects speed, reliability and whether your connection still depends on copper phone-line infrastructure.

Full Fibre is the better option wherever it is available. It is faster, more stable and avoids the copper final leg. If it is not available at your address yet, Fibre 35 or Fibre 65 can still do a decent job for lighter households.

A Genuine Improvement

This is one area where TalkTalk is better than it used to be. TalkTalk now pushes the Wi-Fi Hub 3 heavily on its Full Fibre pages, and its router FAQ says new customers usually get a Sagemcom Wi-Fi Hub or, in some cases, an Amazon eero depending on package and speed.

That is worth noting because the old “budget ISP, terrible router” stereotype no longer fully fits. The Wi-Fi Hub 3 is marketed with Wi-Fi 6, mesh-ready technology and support for lots of connected devices, while eero still appears in TalkTalk’s router wording for some packages. In plain English, most households should not feel forced to replace the supplied router on day one.

Setting Up Was A Breeze

I tested TalkTalk on a Full Fibre 500 line recently. The transition was surprisingly smooth. Since there was already a fibre point in place, it was mostly a case of plugging in the supplied kit on activation day and getting through the app setup.

In my case, the app-based setup was excellent and took about five minutes. The speeds were right where I expected them to be, and the Wi-Fi reached the back bedroom that used to be a dead zone. For a budget-first provider, that part of the experience felt far more polished than I expected.

Then Came The Billing Issue

The honeymoon period ended when I noticed a small error on my first direct debit. I tried to contact support to get it sorted.

I ended up using live chat. The queue dragged, the replies felt scripted, and it took far too long to resolve a very small refund. That, more than anything, sums TalkTalk up. When the service works, it is good value. When you need a real person to fix something, patience helps.

Part-Fibre: Fibre 35 and Fibre 65

The Basics: These still use copper for the final leg into your home. Current advertised pricing shows both Fibre 35 and Fibre 65 from £26 a month on a 24-month contract, with a £9.95 postage and packaging charge. Fibre 35 suits lighter use, while Fibre 65 is the safer pick for a smaller household with regular streaming, work calls and a handful of devices online at once.

Full Fibre: Full Fibre 65, 150, 500 and 900

The Better Option: These are the stronger picks if they are available at your address. Current advertised prices show Full Fibre 65 from £26, Full Fibre 150 from £24, Full Fibre 500 from £30 and Full Fibre 900 from £36 a month, all on 24-month contracts with no setup fee.

Current pricing note: The advertised deal pages now show the first listed increases from April 2027, then again in April 2028. TalkTalk’s broader annual price policy also says new and recontracting customers from 1 April 2026 are subject to a £4 per month annual rise, so the checkout wording matters.

Reliability Check

The underlying line performance mostly comes down to whether you are on part-fibre or Full Fibre. On Full Fibre, TalkTalk should feel solid day to day. The more variable part of the experience is usually support and fault resolution rather than raw line capability.

They keep it lean, but there are still a few useful add-ons.

• TalkTalk TV Hub: Available to existing TalkTalk broadband customers, currently from £5 a month. You get a 4K Android TV hub with Google Play, Chromecast-style casting, live TV features and streaming apps. For the full live TV or Freeview experience, you may need a TV aerial connected.
• Total Home Wi-Fi: If one router is not enough, you can extend coverage with extra mesh-style kit. TalkTalk’s small print says this add-on is available on the Openreach footprint and includes support to help eligible homes reach its coverage promise.
• HomeSafe: Built-in online security is included on current advertised broadband deals, which is handy if you want network-level filtering and a basic layer of parental control.

Price rises: Current advertised TalkTalk broadband deals show the first listed increases from April 2027, then again in April 2028. Separately, TalkTalk says new customers who join from 1 April 2026, and existing customers who recontract from that date, are subject to a £4 per month annual price rise. Check the exact deal page and checkout summary before you buy.

Support struggles: The value is real, but so is the frustration when something goes wrong. Ofcom’s latest published complaints release names TalkTalk and Vodafone as the most complained-about broadband providers, which backs up the long-running service-reputation problem.

Last updated: 2nd June 2026. We updated this review to reflect the customer-facing changes that matter before ordering TalkTalk broadband.

• Current packages and prices refreshed: Added the current advertised line-up, including Full Fibre 65, 150, 500 and 900, plus Fibre 35 and Fibre 65. Current advertised prices and contract notes were updated.
• Price-rise wording updated: The review now reflects TalkTalk’s current advertised April 2027 and April 2028 increases, plus the £4 per month annual-rise policy for new and recontracting customers from 1 April 2026.
• Support warning refreshed: Updated the customer-service section using Ofcom’s latest published complaints release, which names TalkTalk and Vodafone as the most complained-about broadband providers.
• TV and router details clarified: Clarified the Wi-Fi Hub 3, Sagemcom and Amazon eero router wording, and noted that TalkTalk TV is currently positioned for existing TalkTalk broadband customers.